Effective 29 September 2026

Privacy Policy

This Privacy Policy explains how QuoteCue (“QuoteCue”, “we”, “us”) collects, uses, stores, and shares personal data when you visit quotecue.online, create an account, or use the QuoteCue service.

1. Who is responsible for your data

QuoteCue is the controller of personal data used to operate accounts, subscriptions, and the service. For privacy questions or requests, contact support@quotecue.online.

2. Data we collect

• Account data: email address, authentication information, full name, and preferred language.
• Business data: company name, business email, telephone number, preferred currency, and follow-up settings.
• Customer and quote data: information you enter about your customers, including names, company names, email addresses, phone numbers, notes, quote values, dates, statuses, and follow-up activity.
• Subscription data: plan, subscription status, Stripe customer and subscription identifiers, and related transaction information. Full payment-card details are handled by Stripe and are not stored by QuoteCue.
• Technical data: information required to provide and secure the service, such as IP address, device/browser information, authentication sessions, and server logs.
• Support data: messages and information you provide when contacting us.

3. How and why we use data

We process personal data to provide the service and perform our contract with you; manage accounts, trials, subscriptions, and payments; authenticate users; store and display customer and quote records; provide support; protect the service against fraud and misuse; comply with legal obligations; and improve reliability and usability where we have a legitimate interest to do so.

4. Data you enter about your customers

You control the customer and quote information you add to QuoteCue. You are responsible for having an appropriate legal basis and providing any notices required to collect, upload, and use that information. For this data, QuoteCue acts on your instructions to provide the service.

5. Service providers and sharing

We share data only where necessary to operate QuoteCue, comply with law, protect rights and security, or complete a business transfer. Key providers include:

• Supabase for authentication, database, and backend infrastructure.
• Stripe for checkout, subscription management, and payment processing.
• Vercel for website hosting, deployment, and delivery.

These providers may process data in countries outside your own. Where required, transfers are protected using legally recognised safeguards.

6. Retention

We keep account and service data while your account is active and for a reasonable period afterwards where needed for legal, accounting, security, dispute, and backup purposes. Retention periods depend on the type of data and applicable obligations. You may request account deletion by contacting us.

7. Security

We use reasonable technical and organisational measures designed to protect personal data. No online service can guarantee absolute security, so you should use a strong, unique password and keep your login details confidential.

8. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal data, and withdraw consent where processing relies on consent. You may also complain to your local data-protection authority. We may need to verify your identity before completing a request.

9. Cookies and local storage

QuoteCue uses essential browser storage and similar technologies needed for authentication, security, language preferences, and core service functionality. We do not currently use advertising cookies. If non-essential analytics or advertising technologies are introduced, this policy and any required consent controls will be updated first.

10. Children

QuoteCue is a business service and is not intended for children. You must be at least 18 years old, or the age of legal majority where you live, to create an account.

11. Changes

We may update this policy to reflect changes to the service or the law. We will post the revised version here and change the effective date. Material changes may also be communicated through the service or by email.

12. Contact

Email privacy requests to support@quotecue.online.